Frequently Asked Questions

  • Life In Voices helps families preserve the life stories of the people they love through voice recordings.

    Each week, your loved one receives a meaningful question by email and simply clicks a button to record their answer. Over time, these recordings become a collection of personal memories, reflections, and life lessons — captured in their own voice.

    After a year, you’ll have 52 recordings: a priceless audio legacy your family can return to for generations.

  • Each question is emailed once a week. The email includes the week’s question and a simple “Start Recording” button — no app or login required.

  • Nope! No apps, no login, no complicated tech. Just one click to record directly from the weekly email.

  • Yes. You can request a sample question pack when you sign up.

  • No

  • Yes. The system is designed for simplicity. Just one email, a few buttons to press, and their voice is captured — no typing required.

  • No problem — they can catch up anytime. We keep all their questions accessible for the duration of the service.

  • Recordings are securely stored in a private folder. The recipients will receive the files by email once a recording has been made as well as in a quarterly summary email and optionally on a USB.

  • Yes! They’re yours to keep, download, and share with family. In fact, please do as we only keep recordings on file for 1 year.

  • We recommend signing up with a Gmail account, as recordings are shared via Google Drive. If you don’t use Gmail, that’s okay — as long as the email address you provide is linked to a Google Account, you'll be able to access your downloadable recordings without any issues.If your email (e.g. Hotmail, Yahoo, etc.) isn’t yet linked to a Google Account, you can easily create one in just a few steps for free. We’ll include simple instructions in your confirmation email to guide you through the process.

  • Absolutely — it makes a meaningful gift for a parent or grandparent. You can even have the first email arrive on a birthday or special occasion.

  • Yes, just select the 'Personal Legacy' upon checkout — perfect for personalising the experience.

  • Yes. Only you and any additional recipients you nominate at checkout have access to the recordings. Nothing is made public or shared without permission.

  • We store your recordings for 12 months after your last question. After that, they’re permanently deleted unless you request early deletion.

  • - What traditions did your family have that you always looked forward to?
    - What’s your favourite holiday memory?

  • Yes of course, you can save your recordings and choose to share them as a gift whenever you wish — simply don’t add any recipients, and all recordings will be sent directly to you.